How to book and buy tickets for paid trails in Madeira? Complete step-by-step guide for 2026.

New rules on Madeira trails from 2026: Complete reservation guide

New requirement: Reservation and ticket for paid trails

From January 1, 2026, access to paid hiking trails in Madeira will require mandatory, prior reservation and ticket purchase. This applies to everyone – both tourists and residents. Lack of a ticket may result in a fine of €250.

This comprehensive step-by-step guide will walk you through the entire process on the official site SIMplifica – from creating an account to printing the ticket, based on personal screenshots from the mobile version of the user account.

Why is this so important? Key information at a glance

• A requirement for everyone: Reservation of a time slot and ticket is necessary for legal access to the trail. This also applies to children (exempt from fees, but must be included in the reservation).

• The official and only place to purchase is the SIMplifica portal: https://simplifica.madeira.gov.pt/

• Savings: By using a guide or travel agency, you pay only €3 for the trail instead of €4.50.

• Multi-day tickets – attention! A 3- or 7-day ticket does NOT exempt from slot reservations and does NOT include trail PR1.

• Proven instructions: The process below is current and verified for reservations from a mobile phone (the computer option looks similar).

PART 1: Account registration on the SIMplifica portal (step by step)

If you are on the portal for the first time, you need to create an account.

STEP 1: Start registration

• On the homepagehttps://simplifica.madeira.gov.pt/click"Entrar" in the top right corner.

• On the login screen, select the option"Registar" at the bottom.

• Select account type: "Pessoa Singular" (individual person)

STEP 2: Fill out the form

• Complete the form:

  • First and last name.

  • Email address or contact number (we recommend email, the system may not accept foreign phone numbers).

  • Strong password (at least 10 characters, containing 3 of 4 elements: uppercase and lowercase letters, numbers, special characters). You can use the "suggest strong password" option.

  • Repeat password.

  • Mandatory check the box "Autorizo a recolha" (consent to data processing).

  • click "Seguinte" in the bottom right corner.

STEP 3: Verification and completion of the profile

• Confirm registration with the verification code, which you will receive by email or SMS. You must enter the code within 24 hours, otherwise the registration will be canceled.

• After successful verification, complete the user profile. Mandatory check the consent marked with the letter H. Click "Guardar", to save.

Registration completed!

PART 2: Reservation and ticket purchase for the trail

2.1. Choosing the service

• After logging in, in the bottom left corner of the screen click the icon "Inicio".

• Go to "Os nossos serviços" (Our services) and select "Bilhética".

• You can also choose from "Serviços em destaque" (Featured services) the option "Pagamento de Taxas para..." (Fees for access to hiking trails).

• In the ticket sales tab, you can also buy a ticket for the viewpointCabo Girão (5€, above 12 years) or entry to Quinta do Santo Serra (3€, above 12 years). We select the fee for hiking trails.

2.2. Reservation of a specific trail and time slot

• Scroll to the bottom of the page and click "Ver disponibilidade" (See availability).

• Expand the section "Reserva > Percursos Pedestres" (Reservation > Hiking trails).

• From the list, select the paid trail (PR) you are interested in.

• Expand the mandatory field "Período da reserva" (Reservation period).

• Choose a date and one available time slot (time range).

  • Blue – available.

  • Red – unavailable.

  • Navy – your choice.

• Click"Confirmar".

• You will return to the summary. Click the button "Solicitar" (Submit) in the bottom right corner.

2.3. Adding participants and summarizing the reservation

• Re-enter the email address to which the tickets should be sent (usually filled automatically).

• Check the mandatory consent regarding personal responsibility.

• In the NIF (tax identification number) field, select the option NO.

• In the section "Não residentes" (Non-residents) indicate the number of people in the categories:

  • "Visitor >12" – visitors over 12 years old.

  • "Visitor <=12" – visitors aged 12 years and below (free of charge).

  • "People with a degree..." – persons with a disability >60% (free of charge).

  • (Residents of Madeira fill out the section for residents)

• Click "Next". Check the reservation summary ("Reservation").

• Click again "Next".

• On the next screen, the system will ask if you want to add another trail reservation ("Add new reservation"). Choose: YES (Yes) or NO (No) and click "Next".

• You will see the amount to be paid in EURO and the payment deadline. Click the icon "Pay" (Pay).

2.4. Making the payment

• In the section "Payment Details" (Payment data)

• choose the method: "Credit/Debit Card" (credit/debit card – MasterCard, Visa).

• Enter your card details and follow your bank's instructions (e.g., confirmation in the app). Click "Pay".

• You may receive a message "iDOK – payment information" with the content: "Payment generated.. click here to make the payment". Click the link to pay or cancel/ignore the email if you have already paid.

2.5. Receiving tickets

• Electronic tickets (PDF) will be sent to the provided email address.

• They will also be available in your account on the SIMplifica portal.

• We recommend: Save the tickets on your phone (e.g., take a screenshot) or print them and store them in your backpack.

PART 3: Current ticket prices (from January 1, 2026)

🎫 Individual fee table

*Discount available only when booking through a guide/tour operator.

Exempt from fees (but must be included in the reservation):

• children under 12 years old,

• Madeira residents,

• persons with disabilities (>60%) and those using wheelchairs.

When is a multi-day ticket worthwhile, and when is it not?

Multi-day tickets (1, 3, 7-day) provide access to multiple trails for a flat fee.

IMPORTANT: They still require individual reservation of a time slot for each trail!

Profitability calculation:

• 1-day ticket (9 €): It is worthwhile if you plan 2 trails in one day (2x4.50 €=9 €).

• 3-day ticket (22.50 €): It is worthwhile with at least 5 single tickets in 3 days (5x4.50 €=22.50 €).

• 7-day ticket (52.50 €): It is worthwhile with at least 12 single tickets in a week (12x4.50 €=54 €).

Key exception: The trail PR1 (Areeiro) is NOT covered by any multi-day ticket. It always requires a separate, more expensive ticket.

PART 4: Special rules for the PR1 trail (Vereda do Areeiro)

Situation until April 2026

Due to conservation work, only the section to Pedra Rija. The ticket costs standardly 4.50 €.

Full opening (planned for April 2026)

After the full opening of the PR1 trail (Pico do Areeiro – Pico Ruivo) the price will increase to 10.50 €.

Mandatory advance reservation

The trail is very busy. Reservations for a specific time slot are absolutely mandatory and sell out weeks in advance.PART 5: Key questions and answers (FAQ)

Do children need a reservation?

Yes. All persons, regardless of age, must be included in the reservation in the appropriate category (e.g. *"Visitor <=12"*) for limit checks.

Children under 12 do not pay. 

What is a time slot?

It is a reserved time frame in which you can begin your entry onto the trail. You can only reserve one slot per day for a given trail.

What if I am late for my slot?

You can try to enter in the next available slot only if there are free spots. Guards may refuse entry. It’s always better to be early.

What if I don’t buy a ticket in advance?

You risk that there will be no free spots on that day. Trail checks are mandatory, and the fine for not having a ticket can be as much as 250 €.

Where can I buy tickets?

The only official place is the portal SIMplifica: https://simplifica.madeira.gov.pt/

Do I need to print the ticket?

No, but it is recommended. In the mountains, there is often no reception. The guard will accept a screenshot of the PDF ticket saved in your phone's gallery.

Why did I receive an email from iDOK?

This is an automatic notification about a generated payment. To pay, click on the "click here" link in the email content. If you have already paid, ignore this message.

Where to seek help?

Frequently asked technical questions can be found on the official help page: https://simplifica.madeira.gov.pt/help/Portaldeservicos/Paraqueserve

Practical tips to conclude

• Plan ahead – for popular trails (especially PR1) book several weeks in advance.

• Register in advance – create an account on SIMplifica at home, not on the day of the hike.

• Have your ticket ready – in electronic form (preferably a screenshot) or printed. Checks can occur anywhere.

• Consider a guide – If you plan several trails, a guided tour may provide not only knowledge but also savings on tickets.

• Plan your arrival – be at the trailhead before your entry time. There may be a queue or poor reception on-site.

• Use a page translator in your browser if needed.

CONTACT AND ASSISTANCE

SIMplifica Center:

• Phone: 800 29 90 90

• WhatsApp: (+31) 926 155 465

• Working hours: daily 09:00 – 18:00

If you have questions about registration, booking a time slot, or purchasing a ticket, you can also use our assistance. Preparing for the hike will be simple and safe.

We wish you successful and safe hikes in Madeira!

The graphics used in the article are for illustrative purposes and have been prepared for educational purposes for publication.

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